Adventure Miles Program Terms & Conditions
Effective Date: 24/01/2025
At The Dog Adventure Co, we believe in rewarding you and your pup for every adventure you take with us. Our points-based system lets you earn 1 Adventure Mile for each completed outing, and once you collect 10 Miles, you'll enjoy a free Local Walk as our way of saying thank you.
Please take a moment to review the terms and conditions below to ensure you get the most out of this exciting program. Let the adventures begin!
1. Eligibility
Adventure Miles are available to all customers of The Dog Adventure Co.
Points are earned for eligible services, including Beach Trips, Bush Hikes, and Local Walks.
2. Earning Adventure Miles
Members earn 1 Adventure Mile for each eligible adventure completed.
Eligible adventures include Beach Trips, Bush Hikes, and Local Walks.
Adventure Miles are credited automatically upon completion of the service.
3. Redeeming Adventure Miles
Adventure Miles can be redeemed once you accumulate 10 Adventure Miles, earning 1 free Local Walk.
Free Local Walks are subject to availability and must be scheduled in advance.
4. Points Expiry
Adventure Miles expire 12 months after the date they are earned.
Expired Adventure Miles cannot be reinstated or redeemed.
5. Non-Transferable
Adventure Miles are non-transferable and cannot be combined with another member’s account.
Points cannot be exchanged for cash or other monetary value.
6. Program Changes
The Dog Adventure Co. reserves the right to modify, suspend, or terminate the Adventure Miles program at any time without prior notice.
Any changes will not affect Adventure Miles already earned, provided they are redeemed before the expiration date.
7. Fraudulent Activity
Adventure Miles earned through fraudulent or unauthorized means will be voided.
Any suspected abuse of the program may result in account suspension or termination.
8. Availability and Restrictions
Free Local Walk rewards are subject to schedule availability and geographic limitations.
Free Local Walks are non-refundable and cannot be exchanged for other services.
9. Acceptance of Terms
Participation in the Adventure Miles program constitutes acceptance of these terms and conditions.
If you have any questions about these Terms & Conditions, please contact us at:
10. Contact
For any questions or concerns about the Adventure Miles program, please contact our team at:
The Dog Adventure Co
Email: melissa@thedogadventureco.com.au
Phone: 0415 168 963
By using our services, you acknowledge that you have read and understood these Terms & Conditions.