Privacy Policy
Effective Date: 24/01/2025
The Dog Adventure Co is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information:
Name, address, phone number, and email address.
Dog-related details such as breed, age, medical conditions, and behavioral information.
Payment and billing details for service transactions.
Any additional information you provide when communicating with us.
2. How We Collect Your Information
We collect personal information through various methods, including:
When you complete booking forms on our website.
When you contact us via phone, email, or social media.
When you subscribe to our newsletters or promotional content.
Automatically through website cookies and tracking tools.
3. Purpose of Collecting Your Information
We collect and use personal information to:
Provide and manage our dog adventure services.
Process payments and manage bookings.
Communicate important service updates.
Improve our services and customer experience.
Comply with legal obligations.
Conduct marketing and promotional activities (with your consent).
4. Disclosure of Your Information
We will not share your personal information with third parties except in the following cases:
Service providers who assist in delivering our services (e.g., payment processors, IT support).
Legal requirements, such as law enforcement requests or court orders.
If you provide explicit consent to share your information.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure data storage and encryption practices.
Restricted access to personal information.
Regular security audits and updates.
6. Access and Correction of Personal Information
You have the right to request access to and correction of the personal information we hold about you. To do so, please contact us at the details provided below.
7. Cookies and Website Analytics
Our website may use cookies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
8. Marketing Communications
With your consent, we may send you promotional emails or updates about our services. You can opt-out of these communications at any time by following the unsubscribe link in our emails.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal obligations or business operations. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
The Dog Adventure Co
Email: melissa@thedogadventureco.com.au
Phone: 0415 168 963
By using our services, you acknowledge that you have read and understood this Privacy Policy.